Shipping

1. About Free Shipping:

Free Shipping to the USA, but there are some locations NOT included: Alaska/Hawaii, US Protectorates, APO/FPO

2. Delivery Details:

  • Our electric bike USA warehouse is located in Corona, CA 92879.
  • We will ship all items within 1-2 working days after receipt of payment.
  • Shipping by FedEx or Express usually will take 3-7 days that highly depends on the courier companies.
  • We also give a price off for customers who come to pick the bike.
  • Expedited/Standard International shipping by Express(DHL, UPS, FedEx, etc.)
  • To the USA, we need 3-6 working days, To other countries, we need 4-8 working days naturally.
  • Sometimes international delivery highly depends on the courier company and local customs/duties.
  • Import duties and taxes are not included in the item prices and shipping charges. Buyers are responsible for these charges.

3. Notice:

  • If not working days might be about 2 days later than normal time.
  • Please provide a detailed and correct delivery address and phone number so that we can successfully deliver your order. If the package is lost or returned to the sender due to an incorrect/insufficient delivery address, the customer will bear full responsibility and shipping costs.
  • After the package is sent, we CAN NOT change the delivery address.
  • Please check the packaging of the item when it arrives. If any damage is found, please indicate it when signing.
  • We will make our effort to ensure that you receive your order in time, but we are not responsible for shipping delays, shipping delays, shipping destinations, weather, holidays or incorrect/inadequate shipping information that may affect shipping delay.
  • Import duties and taxes are NOT included in the item prices and shipping charges. Buyers are responsible for these charges.