1. About Free Shipping:
Free Shipping to the USA, but there are some locations NOT included: Alaska/Hawaii, US Protectorates, APO/FPO
2. Delivery Details:
- Our electric bike USA warehouse is located in Corona, CA 92879.
- We will ship all items within 1-2 working days after receipt of payment.
- Shipping by FedEx or Express usually will take 3-7 days that highly depends on the courier companies.
- We also give a price off for customers who come to pick the bike.
- Expedited/Standard International shipping by Express(DHL, UPS, FedEx, etc.)
- To the USA, we need 3-6 working days, To other countries, we need 4-8 working days naturally.
- Sometimes international delivery highly depends on the courier company and local customs/duties.
- Import duties and taxes are not included in the item prices and shipping charges. Buyers are responsible for these charges.
- If not working days might be about 2 days later than normal time.
- Please provide a detailed and correct delivery address and phone number so that we can successfully deliver your order. If the package is lost or returned to the sender due to an incorrect/insufficient delivery address, the customer will bear full responsibility and shipping costs.
- After the package is sent, we CAN NOT change the delivery address.
- Please check the packaging of the item when it arrives. If any damage is found, please indicate it when signing.
- We will make our effort to ensure that you receive your order in time, but we are not responsible for shipping delays, shipping delays, shipping destinations, weather, holidays or incorrect/inadequate shipping information that may affect shipping delay.
- Import duties and taxes are NOT included in the item prices and shipping charges. Buyers are responsible for these charges.